Help
Questions and answers
How do I use it?
Once a day, on clean, dry lashes. Draw the brush once along the base of the upper lashes, like a thin line of eyeliner, then through the brows. Let it dry for 1–2 minutes before make-up.
Does it make lashes grow?
It is a cosmetic conditioning serum, not a growth treatment. It cares for the lashes and brows you have, so they feel conditioned and look fuller and glossier. We do not promise growth.
Can I wear contact lenses or mascara?
Take contact lenses out before you apply it and put them back once it has dried. Mascara and brow make-up go on top as usual after 1–2 minutes.
What is in it?
The key ingredients are biotin, panthenol (pro-vitamin B5), rosemary leaf oil and sodium hyaluronate. Write to us for the complete ingredient list.
I have sensitive eyes. Can I use it?
Avoid direct contact with the eyes; if serum gets into the eye, rinse with water. Try it on a small area first, and stop using it if irritation occurs.
How much is in a tube?
15 ml (0.51 fl oz). You can buy one tube or a pack of two, three or four.
How long does delivery take?
Delivery time and cost for your address are shown at checkout before you pay, and you get a tracking link by email when your order ships.
How do returns work?
You have 30 days from delivery to send it back. Your statutory right of withdrawal applies as well. The details are in our refund policy.
Which payment methods can I use?
All the methods shown at checkout. Payments are processed by Shopify’s encrypted checkout; we never see your card details.